Professional Services

Please read on to see how our company can help your practice.

• We scrub and submit all claims to insurances within 36 hours of note finalization.

• We submit to Worker's Compensation and Auto insurance.

• We follow all payer LCD guidelines for CPTs.

• We work all outstanding AR in a timely manner. Every claim will be worked a minimum of once every 30 days. This includes all rejections, denials and invalid claims. 

• We utilize customized letter templates for appeals. No Generic letters here! 

• We report on all trending issues with weekly or bi-weekly practice connects. 

• We are able to negotiate out of network claims with recovery companies.

• We post Insurance remits from your clearinghouse, as well as payer websites. 

• We run all Virtual Credit cards utilizing your practice's payment processing system.

• We post all online patient payments utilizing your practice's payment processing system and perform bi-weekly audits to ensure nothing is missed. 

• We provide detailed reporting based on what is available from your software on patient accounts that are ready for third party collections turn over.

• We ensure that patient statements are being sent out and are correct.  We also have a dedicated phone line for patients to call with any billing questions. Our team has the knowledge to discuss the patients account with them and help resolve any issues with outstanding balances. 

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• We run eligibility checks for all appointments scheduled 3 days out. 

• We also provide detailed month end reporting for your practice to review showing all charges, payments, etc. 

• We can take your Legacy A/R and work claims to attempt to collect where your prior billing company may not have been able to. 

• We offer staff training sessions for front and back office employees. These training sessions help to provide functional feedback on errors commonly found when billing.

*** Now offering Practice Management services ! *** 

Let us be your virtual practice manager. A middle person between you and your office staff. We perform an onsite visit, evaluate your staff's performance and protocols from front office to clinic, and not only make suggests on work flow and processes, but we also provide training to the staff as well as staff meetings to ensure that compliance is being followed. We can customize this service based on your office needs.

Reach out for additional information on this great new service !